The Potter and The Clay- Worship Flags, Dance Flags, Praise Flags

How long does it take to get my flags?

My regular processing time is up to 14 days. 20 days for bundles, custom, or orders over 3 flag sets. Rush Processing is available for an additional fee.

What is a Swing Flag/No Poles?

Swing flags are created to be mobile. They are different from traditional flags because they do not have flagpoles. This allows them to pack into a small bag or large pocket.

Instead of a pole there is a weighted string sewn into one corner allowing them to billow/flow with a swinging motion. The motions take some practice. Ask me about instructional videos and I will send you links.

Do you have any ready/made flags you can ship tomorrow?

I have a limited selection of flags that can be shipped "NEXT DAY". These have READY TO SHIP in the title of them and can be found in the Ready to Ship folder. Normally, I hand make every flag from start to finish to order. This is to allow for customization.

My package was delivered to a parcel locker, what is this?

Please send me a message so we can track down your package.

Parcel Lockers are located at your local post office. Usually they use them if your package is larger than the size of your mail box or if they cannot locate a secure location/access your location for delivery.

If the package is unclaimed after about 10 days the post office will automatically issue a return and send the package back to us. If this happens, we will hold them for 3 days and contact you. If you still wish to have them, we require that you purchase additional shipping.

We will not refund these returned packages. We will provide store credit to exchange them minus shipping costs. Store credit coupons expire after 5 days.

If I pay for Rush Processing, why is there still a fee for shipping?

Please don't confuse Rush Processing with the cost for shipping. My regular processing time is up to 14 days from the date of purchase. Rush Processing shortens my processing time to 3 days.

Shipping is a separate fee that the post office charges to move your items through the mail.

Express Shipping vs Rush Processing

Express Shipping is not the same thing as Rush Processing. It takes me up to 14 days to create your flags by hand. If you Rush Process your order, you jump to the front of the line and I process your flags within 3 days.

Express Shipping will overnight your package through the mail. It has nothing to do with how long the flags take to create.

Is the listed price for one or for two flags?

All of the flags that I make come in matching pairs. The only exceptions are the streamers and the 100in scarf. When ordering it goes like this:

Quantity 1 = 2 matching flags
Quantity 2 = 4 flags
Quantity 3 = 6 flags and so on.

Flex Rods vs Wooden Dowels

Some people prefer wooden dowels when they start because they provide a bit more stability to the flags. The flex rods, however, provide a different flow, travel well, and are very lightweight.

Here's a video of Adult Size New Day Flags with Flex Rods:

https://www.facebook.com/FlagsForFaith/videos/449475405545629/

Here's a video of XL Heavenly Skies with Wooden Dowels:

https://www.facebook.com/FlagsForFaith/videos/323239931770359/

Sizing details

Here's a video of Adult Size New Day Flags with Flex Rods:

https://www.facebook.com/FlagsForFaith/videos/449475405545629/

Here's a video of XL Heavenly Skies with Wooden Dowels:

https://www.facebook.com/FlagsForFaith/videos/323239931770359/

Cancellations/Returns-Exchanges

Once you place your order we immediately go into production of your flags. We do not accept cancellations.

We will issue store credit for any orders that are requested to be cancelled. The store credit will work like a coupon and expires after 5 days.

Returns/Exchanges:

We do not accept returns - the buyer can exchange for a different set of flags or they can return for store credit. Store credit for a return expires after 6 months.

Buyer must return item within 7 days of delivery
Buyer is responsible for return shipping costs
Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition